Why do our customers love doing business with us?
Actual comments from customers who took the time to write to us.
I can’t express enough my positive impression of everyone I was in contact with regarding our marble top. Positive attitude, friendly, conscientious, on-time, considerate. Thank you.
– Coralee O., St. Charles
Thank you for an exceptional job. Everyone was great! Also I was really impressed with the respect showed for my home. You have my vote.
– Elaine S. Kildeer
I was very happy with the service from Stonecrafters. I love my new countertops and the Stonecrafters Team was great to work with. A job well done! I will recommend you to my friends and neighbors.
– Karen B. Barrington
We just wanted to thank you for the time, service and professionalism you provided. In November, measurements were made and our countertops were installed in a timely manner. When we realized that the slab of granite was flawed due to excessive pitting, you responded quickly and stood behind your product by replacing the entire countertop. Once again we picked a new slab and our countertops were promptly installed. We are extremely happy with the final product. We wouldn’t hesitate to recommend Stonecrafters to our friends and family.
Of particular note is the staff at Stonecrafters. Each member we met was professional, responsive and overall the nicest group of people we have had the pleasure of doing business with.
– Mike & Stephanie F.
I just wanted to let you know how pleased my husband and I are with the service and product we received from your company. We were a little nervous, I admit, because we found your company online. Everyone we dealt with was so pleasant and helpful. The installers and plumber were great. Thank you so much. We are really enjoying our new counters!
– Susan and David C., Wheeling
“Working with your company was a completely positive experience. Everyone that I had contact with was friendly and professional. I’d be happy to recommend you anytime”
– Debbie V. Barrington
My family would like to thank you for a job well done. We have lived in our home for 32 yrs. and seem to be constantly changing things. Sometimes we hire the job out, but mostly we do things ourselves. Some of the jobs we hired people to do have not turned out too well, and we always come out wishing we’d done them ourselves. We knew that a granite counter top was going to be a project that we had to find someone that knew what he was doing and so began the search. I spent a great deal of time going to different places and looking online. Prices were important, but I also think that the people you deal with are even more important. My son heard about you on the radio and I then found you online. Your website was really nice and I went to your showroom. The niceness (if that is a word?) just kept coming…from the people in the showroom to the people who came into my home. Nothing but the best. I got the product I wanted (at a very good price). The kitchen turned out beautiful and all thanks to the wonderful people at Stonecrafters. The people who came into my home were neat, knowledgeable, and pleasant to work with. The entire experience was great and of course, since the job turned out so well, we did not have to have any regrets about hiring outside help. I have since recommended several of my friends and relatives to Stonecrafters. If I need any more granite work in the future, I know I would not need to search anywhere else for a better price or product or people —Stonecrafters is the place for us.
– Carol G, Antioch, IL
“Everything went well from start to finish. I could not ask for better service or quality! Thank you.”
– Michael & Kristi B., McHenry
“Exceptional Service! Will highly recommend you.”
– Tricia & Dan S. Island Lake
“Thank you for great service which is very very rare these days. I can’t think of anything I would change. Please keep up great customer service. Referral is the best form of advertising, and we will refer your company.”
– Judy & Tony D. Lake Villa
…You are professionals with a flair for excellence.
“I appreciate the special attention given to my order; I will not hesitate to recommend Stonecrafters. You guys are great!”
– Jill D. Palatine
“The best experience we have had in 4 years of home improvement projects.”
– Bill & Cathy H. Barrington
“Thank you for sticking with me and getting my granite Just Right. You are professionals with a flair for excellence. Your service sets a standard for above all other companies I worked with during my projects.”
– Carey W.
“Thank you for a lovely finished product in both my kitchen and bathroom. What a pleasure to work with Stonecrafters, Inc. Your attentiveness makes these projects easy and fun.”
– Leslie R. Barrington
Your advice and help from the initial meeting throughout the installation and to our finished kitchen was invaluable. …We have future projects coming up and will continue to look forward to our business relationship, along with highly recommending you to our family and friends. Thanks again for a great job.
– Janis & Jim P. -Barrington
“Everything and everybody was wonderful from beginning to end. Customer service is not so great these days however EVERYONE at Stonecrafters was exceptional”
– Melissa & Mario D. Crystal Lake
We would be honored to help you to write success story for your home project.